We are delighted to share this story from our friends over at Happy to Translate. The innovative new app was launched by First Minister, Nicola Sturgeon.
First Minister, Nicola Sturgeon, Launches Happy to Translate Mobile App
First Minister Nicola Sturgeon has unveiled a new mobile app produced by Happy to Translate, a Scottish initiative which helps organisations communicate with customers who face a language barrier.
The innovative mobile app helps to identify a customer’s language and takes them through a series of simple steps and phrases in languages from the across the world. The app also has the option to connect the organisation to their preferred interpretation supplier, providing a seamless communication and service delivery to customers whose first language is not English.
The mobile app, developed with funding from the National Lottery and Lintel Trust, is available to use by members of Happy to Translate, which is managed by Trust Housing Association.
Rhona McLeod, Chief Executive of Trust Housing Association, said: “Happy to Translate has always been dynamic in its response to the needs of its members. This latest move towards the use of technology was the obvious next step in the growth of the initiative, and the mobile app will prove to be a successful addition to the existing portfolio of Happy to Translate tools.”
First Minister Nicola Sturgeon said:
“This is a new and innovative approach from Happy to Translate. I’m delighted to launch it, and I look forward to hearing how the mobile app is helping service providers meet the needs of people who face a language barrier.”
Pictured: Left to right – Rhona McLeod, CEO of Trust; First Minister Nicola Sturgeon and Rohini Sharma Joshi, Equality, Diversity and Inclusion Manager at Trust.